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Vendor Comparison
8. Technology and Support
• All data is maintained in Canada.
• There are routine upgrades to the software at no additional cost, including critical tax updates.
• We have access to a test environment.
• We will have a dedicated implementation team for project management, data conversion, and configuration.
• Training is provided for power users and administrators.
• Unlimited support available via phone or email.
• Knowledgeable support team is located in Canada and well-versed in Canadian payroll legislation.
• Dedicated Client Success Manager to help you make the most out of your solution.
Final Scorecard
VENDOR A VENDOR B VENDOR C
User Experience
Configurability
General Functionality
People Management
Payroll
Reporting
Self-service
Technology and Support
FINAL SCORE:
Scoring Criteria
Now that you've finished, add up your score and consider the scoring ranges
as you discuss your findings during the post-demo meeting with your team.
100 – 129 This match is meant to be!
80 – 99 A strong contender. Check to see if
the points they missed are deal breakers.
50 – 79 Maybe strong in some areas,
but probably not an ideal fit at this stage.
0 – 49 Not recommended.
